Terms and Conditions

The following terms apply to any use by you (the “User”) of the Diploma Company Site, and/or Sites. Please review the Privacy Policy for further information regarding User interactions with the Site.

Date of Last Revision: November 2024

Preamble:

Welcome to DiplomaCompany.com. This website and related services are operated by Diploma Company and/or certain Diploma Company subsidiaries (hereafter, “us”, “we”, “our”, “Diploma Company”, or the “Company”). We have developed the below Terms and Conditions with the help of counsel to best protect our company, our employees, and our customers.

Please read the Terms and Conditions carefully as they contain important information regarding your legal rights, remedies and obligations. You may also reference the “ Restrictions & Limitations Page” for a user-friendly explanation of some policies. Please contact Diploma Company Customer Care here if you have any questions or concerns regarding the Terms and Conditions. Each of the subsections below applies only up to the maximum extent permitted under applicable law. Nothing herein is intended to limit any rights you may have, which may not be lawfully limited. If you are unsure about this or any other section of these terms, please consult a legal professional prior to accessing or using the Site.

By registering, accessing, or in any way using our website at https://www.diplomacompany.com, any subfolder or subdomain thereof, or any mobile version thereof (together as the “Site” or “Sites”), you (or the “User”) signify that you have read, understand, and agree to the Terms and Conditions: Site and Privacy Policy.
By clicking “I agree” on our online order form, you have entered a formal transaction with Diploma Company and are bound by the full “Terms and Conditions” herein, the Privacy Policy, and any other limitations, warranties, or disclaimers associated with the Site or our products. Your continued use of our products constitutes acceptance of these terms.
If you do not agree to any of our Terms and Conditions, DO NOT click “I agree at checkout.” As detailed below, the products offered by Diploma Company are provided solely for personal use, novelty, replacement, and entertainment purposes. Products must be used in conformance with applicable state and federal laws. The use of our products to misrepresent academic or professional qualifications is strictly prohibited. Diploma Company is not an educational institution and does not issue actual degrees, diplomas, or any form of academic credentials, nor is Diploma Company authorized to produce documents acceptable for identification or certification.
Terms and Conditions Control. In the event of any discrepancies between the Terms and Conditions herein and information communicated by any Diploma Company employees, via chat, email, or phone, you agree that the Terms and Conditions control.

User Agreements:

Eligibility and Registration Requirement. You represent and warrant that you are above the age of majority in your state of residence. As a visitor to the Site, you need not be a Registered User of the Site. However, certain sections of this Site may require you to register, or otherwise may ask you to provide information to participate in certain features or to purchase certain Goods or Services. You acknowledge that Diploma Company will use any email address you provide on the Site as the primary method for communication.
Registration Data; Account Security. If registration is required, you agree to (a) provide and maintain accurate, current, and complete information about yourself during registration (“Registration Data”); (b) maintain the security of your password and account information; and (c) be fully responsible for all use of your account and for any actions that take place using your account, whether or not authorized by you, the User. You agree to immediately notify us of any unauthorized use of your registration or password. Each registration is for a single individual and noncommercial use only, unless specifically designated otherwise on the registration page.
Your Use of the Site; Restrictions. The User has a nonexclusive, nontransferable, limited, and revocable right to use the Site solely for User's personal use, and such other use for which the Site is intended., including the purchasing of Goods and Services. The User will not use the Site for any other purpose, without the Company's express prior written consent. You agree not to use the Site or to authorize any other person to use the Site to:
1. cause the Site, or any portion thereof, to be framed in such a way that the Site, or any portion thereof, appears on the same screen with a portion of another website;
2. harvest or collect email addresses or other contact information of other users from the Site by electronic or other means;
3. use the Site in any unlawful manner or in any other manner that could damage, disable, overburden or impair the Site;
4. use automated scripts to collect information from or otherwise interact with the Site; or
5. impersonate any person or entity, or falsely state or otherwise misrepresent yourself, your age, or your affiliation with any person or entity.
Site Feedback. You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Site or the Services provided by you are non-confidential and shall become the sole property of the Site. We will own exclusive rights, including all intellectual property rights, and will be entitled to the unrestricted use and dissemination of these submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
Changes and Modifications. We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these Terms and Conditions at any time without further notice, provided that we post the changes to these Terms and Conditions on this page and will indicate at the top of this page the date these terms were last revised. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions. If you do not agree to abide by these or any future Terms and Conditions, then do not use or access (or continue to use or access) the Site. It is your responsibility to regularly check the Site to determine if there have been changes to these Terms and Conditions and to review such changes.
Term. This Agreement will remain in full force and effect while you use the Site and/or are a Registered User. The Company may terminate your registration, delete your account and any content or information that you have provided on the Site and/or prohibit you from using or accessing the Site (or any portion, aspect or feature of the Site) for any reason, including if you violate this Agreement or are engaged in illegal or fraudulent use of our service, at any time in its sole discretion, with or without notice. You may terminate your registration at any time for any reason as well; however, the Company may retain Your Registration Data and User Content (as defined herein). Even after your membership is terminated, certain sections of this Agreement will remain in effect.

Intellectual Property Acknowledgements:

Proprietary Rights. The User acknowledges and agrees that all content on the Site, including designs, text, graphics, pictures, photographs, video, information, applications, software, music, sound and other files, and their selection and arrangement (the "Site Content"), are the property of Diploma Company, its content providers, and/or their respective owners, and that the Company, its content providers, and/or the respective owners, retain all right, title, and interest in the Site Content. No Site Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without the Company’s prior written permission.
Limited License. Provided that the User is eligible to use the Site, the User is granted a limited license to access and use the Site and the Site Content and to download or print a copy of any portion of the Site Content to which you have properly gained access solely for your personal, non-commercial use, provided that you keep all copyright, trademark, service mark, or other proprietary notices intact. You may not upload or republish Site Content on any Internet, Intranet or Extranet site or incorporate any Site Content in any other database or compilation, and any other use of the Site Content is strictly prohibited. The license granted by these Terms and Conditions do not permit the use of any data mining, robots or similar data gathering or extraction methods. Any use of the Site or the Site Content other than as specifically authorized herein, without the prior written permission of Company, is strictly prohibited and will terminate the license granted herein. Such unauthorized use may also violate applicable laws including copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms and Conditions shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication, or otherwise.
Intellectual Property of Diploma Company.
1. Copyright and Trademarks. Diploma Company and other Company graphics, logos, designs, page headers, button icons, scripts and service names are registered and common law copyright, trademarks, service marks or trade dress of the Company in the U.S. and/or other countries. The Company's copyrights, trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of the Company.
2. No Intellectual Property Infringement Permitted. You may not Post, distribute, or reproduce in any way any copyrighted material, trademarks or service marks or other proprietary information owned by another party without obtaining the prior written consent of the copyright owner.

Disclaimer and Limitations on Liability Policy:

The express warranties set forth herein and elsewhere on the Site are the only warranties applicable to the sale of goods by Diploma Company pursuant to the agreement, and they exclude all other express, oral or written warranties, as well as any warranties implied by law with respect to the goods, including warranties of merchantability or fitness for a purpose, notwithstanding any disclosure to Diploma Company of the intended use of the goods.

Goods and services, this site, including all content, functions, and information made available on or accessed through the site, is provided on an "as is" and "as available" basis without representations or warranties of any kind whatsoever, express or implied, including without limitation non-infringement, merchantability, or fitness for a particular purpose. Diploma Company does not warrant that the site or the functions, features, or content contained therein will be timely, secure, uninterrupted, or error-free, or that defects will be corrected.

In no event will Diploma Company or its directors, employees, or agents be liable to you or any third person for any indirect, consequential, exemplary, incidental, special, or punitive damages, including for any lost profits or lost data arising from your purchase of any goods and services under any causes of action. Notwithstanding anything to the contrary contained herein, Diploma Company’s liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us for the website during the term of this agreement and in no case will exceed the amount paid by you to Diploma Company in the preceding 6 months.

You acknowledge that if no fees are paid to Diploma Company for use of the website, you shall be limited to injunctive relief only, unless otherwise permitted by law, and shall not be entitled to damages of any kind from Diploma Company, regardless of the cause of action.

The following terms apply to any and all transactions between Diploma Company and you (the “User”) through this Website, Site, and/or Site. The previous terms and Privacy Policy also apply.

Product and Sale Policies:

Product Use Requirements. In accordance with applicable state and federal laws, the use of Diploma Company products to misrepresent academic or professional qualifications is strictly prohibited. Diploma Company is not an educational institution and does not issue actual degrees, diplomas, or any form of academic credentials, nor is Diploma Company authorized to produce documents acceptable for identification or certification. As detailed in the Privacy Policy, Diploma Company will comply with any civil or criminal investigations into the use of our products in violation of applicable laws. Diploma Company dispels liability for any direct or indirect damages arising from the use of our products in violation of these terms or applicable laws.
User-Submitted Content. Certain Goods and Services may require the User to submit information, texts, names, images, graphics, or other materials (your "Submissions”) to be incorporated or combined into our Goods and Services, ultimately resulting in final products (“Final Products”). You are solely responsible for your Submissions and Final Products and you agree that you will not include any text, image, design, trademark, service mark, or any copyrighted work of any third party in your Submissions and Final Products unless you have obtained the appropriate authorizations from the owners. You warrant that your Submissions and Final Products do not infringe upon any rights of any third party and that you have all required rights or permissions necessary to incorporate third party material into your Submissions and Final Products.
Payment Policy. You are responsible for all applicable taxes, costs, hardware, software, services and all other costs and expenses related to your ability to purchase Diploma Company Products. Payment processing for purchasing our Products may be handled by third-party payment gateway providers. When buying our Products, you will need to enter your credit card or other payment details into the payment system before you confirm your purchase.
Fraudulent Transaction Policy. If you suspect there has been a fraudulent transaction recorded in respect of the Site, you must contact the Company directly to resolve your complaint. The Company will cooperate with the third-party payment gateway to provide reasonable assistance in resolving any complaints.
Return Policy. Due to the customized nature of our Products, where we incorporate your Submissions and print and deliver Final Products, we cannot offer any refunds on orders that have shipped with the exception of Products sold with our risk-free guarantee. Final Products are made-to-order and in the majority of cases, all sales are final. Please research our Product pages and other information pages on our Site, and carefully review your Submissions before placing your order with us. You may contact us by e-mail or live chat to get help in placing an order with us or to answer any questions that you may have. Please review our Cancellation Policy below for more information.
Reprint Policy. If a mistake is made by our staff, please talk to the customer support department. We are available via live chat, phone support at 416-907-4955, and email. to report the error in detail along with your name, email, phone, and order number. All reprint requests submitted and confirmed by our production staff before noon (EST) of the same business day, will ship out that business day. All reprint requests submitted after noon (EST), will be processed the following business day. Diploma Company allows only ONE reprint of each document! If you notice anything wrong, make sure to list EVERYTHING that is wrong the first time you submit your reprint request. If you request additional reprint requests for document(s) that we have previously reprinted, you may be asked to pay our standard reprint fees. A reprint of your original order with all your necessary changes will be sent to you at no cost!
1. If the mistake is yours and not ours, such as a typo, spelling error, incorrect date of graduation, or other error in the information you supplied on the Site, reprint fees may apply. More information can be found on our page about replacements and reprints.
2. Reprints are sent out using the same shipping method you opted for on the original order. Example: If you requested free ground shipping on your order, you will get ground shipping on your reprint order. In some rare circumstances, Diploma Company may work out an upgrade in your shipping method for your reprint, but shipping upgrades are the final decision of Diploma Company.
Cancellation Policy.
1. For Unpaid Orders, you may cancel your order at any time. No refund is possible.
2. For Paid Orders, you may cancel your order if it has not yet been shipped. Refund available.
3. For Paid Orders that have been shipped, all sales are final. No refund is possible.
Export / Import Laws. You agree that you shall comply with all applicable export and import control laws and regulations in your use of this site, or materials or services received through this site, and, in particular, you shall not export or re-export anything on or received through this site in violation of local or foreign export laws and/or without all required U.S. and foreign government licenses.
Continuing Agreement. Although this Agreement may be terminated by you or us at any time and for any reason, the terms of the following sections of this Agreement will survive any such termination and you and we will continue to be bound by such terms indefinitely: Terms and Conditions, Privacy Policy, and any other such terms contained on the Site.
Modifications. DiplomaCompany.com reserves the right to update or modify these terms at any time. It is your responsibility to review the terms periodically for any changes. Continued use of our site or products following any such changes constitutes acceptance of the revised terms.

Conflict Resolution:

Indemnity. You agree to indemnify, defend, and hold harmless Diploma Company and its affiliates, officers, directors, employees, agents, and representatives for damages, losses, liabilities, settlements and expenses (including without limitation costs and attorneys' fees), arising in connection with any claim, suit, proceeding, or other action arising from your use of the Site or purchase Good or Services, your conduct in connection with these Terms and Conditions or of any law or the rights of any third party.

Entire Agreement. The failure of the Company to exercise or enforce any right or provision of these Terms and Conditions shall not constitute a waiver of such right or provision in that or any other instance. If any provision of these Terms and Conditions shall be held invalid or deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed serviceable from these Terms and Conditions and shall not affect the validity and enforceability of any remaining provisions. These Terms and Conditions constitute the entire agreement between you and Company regarding the purchase of products and services, superseding any prior agreements between you and the Company relating to your purchase of products and services.

Governing Law; Venue and Jurisdiction. While this Site can be accessed and Goods and Services can be purchased in different countries all over the world, by visiting or using the Site, you agree that the laws of the United States shall apply to any actions or claims arising out of or in relation to this Agreement or your use of this site, without regard to conflicts of laws principles thereof. You further agree that the laws of the State of Illinois, without regard to principles of conflict of laws, will govern these Terms and Conditions and any dispute of any sort that might arise between you and the Company or any of our affiliates. With respect to any disputes or claims not subject to arbitration (as set forth below), you agree not to commence or prosecute any action in connection therewith other than in the state and federal courts in Illinois, and you hereby consent to, and waive all defenses of lack of personal jurisdiction and forum non conveniences with respect to venue and jurisdiction in the state and federal courts in Illinois.

Alternative Dispute Resolution. You and the Company agree that all disputes, controversies or differences that may arise between the parties hereto, out of or in relation to or in connection with this Agreement ("Dispute(s)"), and that cannot be resolved between the parties, shall be submitted first to non-binding mediation. If the Dispute is not resolved through such mediation, then the Dispute shall be submitted for binding arbitration in New York, USA and/or Virginia, USA in accordance with the Consumer Procedures and Rules of the American Arbitration Association. You understand and hereby agree that Disputes shall be arbitrated on an individual basis and that there shall be no right or authority for any Dispute to be arbitrated on a class action basis or in any other representative capacity on behalf of other persons similarly situated. In addition, Disputes brought to arbitration pursuant to these and Conditions may not be joined or consolidated in arbitration with Disputes brought by or against any third party, unless agreed to in writing by all parties. No arbitration result is to be given preclusive or precedential effect as to issues or claims in any Dispute with anyone who is not a party to the arbitration.

For Government Use Only:

If you are a branch or agency of the U.S. Government, the following provision applies. This site, code, contents, services and accompanying documentation are comprised of "commercial computer software" and "commercial computer software documentation" as such terms are used in 48 C.F.R. 12.212 (SEPT 1995) and are provided to the Government (i) for acquisition by or on behalf of civilian agencies, consistent with the policy set forth in 48 C.F.R. 12.212; or (ii) for acquisition by or on behalf of units of the Department of Defense, consistent with the policies set forth in 48 C.F.R. 227.7202-1 (JUN 1995) and 227.7202-3 (JUN 1995). Unpublished rights reserved under the copyright laws of the United States