How to Preview Your Order with Our Free Proofing Option

At Diploma Company, we understand the importance of ensuring your order is perfect before it's finalized. Our free proofing service allows you to review, approve, or make changes to your order before it's printed and shipped.

Requesting a Proof

When placing your order, simply select the free proofing option. While it may add some time to the process, it gives you peace of mind knowing you'll have the chance to review everything before it's finalized.

Reviewing Your Proof

Proofs are sent through our ticket system, ensuring private communication with our design team. No special software is needed, making the process seamless.

What You'll See in Your Proof

Your proof will display the document's format, text, personal details, and signatures. While some elements like paper colour and final seals may not be visible, you can verify names, dates, and more.

Turnaround Time for Proofs

We aim to have proofs ready before our shipping cutoff if ordered before noon CST. For later requests, contact us via live chat or call +61 2 8249 9110 for possible exceptions.

Approval Timeframe

You'll have seven days to review and approve our work or request changes. Please note that failure to respond within this timeframe will result in the cancellation of the order, with any authorised payments being dropped.

Communication and Support

Effective communication with our design team is essential. If you encounter any issues or the team is unresponsive, don't hesitate to contact us promptly for resolution.

Opting Out of a Proof

Whether you choose to request a proof or not, remember that we offer a 90-day satisfaction guarantee. We stand by our work and ensure your satisfaction with every order. If any issues arise upon delivery, we're here to make it right.