Disputing Payments/Credit Card Fraud

Dear valued customers,

We would like to remind you that buying something with the intent of disputing the transaction with your bank in order to obtain it for free is not only illegal but also unethical. We take pride in providing high-quality custom diplomas and other documents to our customers, and we work hard to ensure that every purchase is processed accurately and promptly.

As a reputable business, we believe in fair and honest dealings with our customers. We trust that our customers share these same values and would not engage in such fraudulent behaviour. It is important to note that filing a false dispute claim with your bank is not only illegal but also hurts small businesses like ours.

We understand that mistakes can happen, and we are always willing to work with our customers to resolve any issues that may arise with their purchases. If you have any concerns about your order or payment, please do not hesitate to reach out to our customer service team, and we will do our best to address your concerns promptly and professionally.

Thank you for your continued patronage and for respecting the integrity of our business.

Sincerely,

Diploma Company

We want to take this opportunity to remind our customers of the many ways we go above and beyond to provide exceptional service and support:

1. No-cost Proofs: Before we print and ship your order, we provide you with a no-cost proof for your review and approval. This allows you to see exactly what your finished product will look like and make any necessary changes before it goes to print.
2. Money-Back Guarantee: Our 90-day guarantee comes with a money-back risk-free guarantee attached to it, ensuring that you have complete peace of mind when ordering from us.
3. Open Lines of Communication: Our customer support team is always available to assist you with any questions or concerns you may have. You can reach us through live chat or phone support at +61 2 8249 9110, and we will be happy to assist you in any way we can.

At Diploma Company, we are dedicated to providing you with the best possible experience from start to finish. We take great pride in our work and are committed to ensuring that you are completely satisfied with your custom diplomas and documents. Thank you for considering us.