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- Our Company
- Customer Support
- FAQ Samples
- FAQ Help!
- FAQ (Diploma)
- FAQ (Transcript)
- Ways to Pay
- Custom Diploma Request
- Suggest a Product
- E-Mail Special Requests
- E-Mail Customer Support
- Place my order over the phone?
- E-Mail Production Department
- Site Traffic Details
- Shipping Details
- Diploma Resource Center
- Degree and Major Guide
- Policies & Rules
- Affiliate Program
- Sitemap
Recent News
- 02/01/2012
- ALL SHIPPING IS EXPRESS NOW!!!
- 10/01/2011
- Now offering fake certificates!
- 09/20/2011
- Extended Support Hours
Customer Support
When is Diploma Company open?
Our website is open 24 hours a day and 7 days a week. Place an order online anytime of the day. If you would like to speak with our customer support department over the phone, by email or live chat, we are here Monday thru Friday. For most of the week, we offer extended support hours.
Due to our shipping courier not operating and no packages being able to ship, our production staff is closed on the following U.S. holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas, and New Year's Eve. All orders placed on these days will be processed the following business day.
Where can I learn more about Diploma Company?
Please visit our about us page. From there we talk about our history, ways you can pay for products, and more.
How can I contact Diploma Company?
- Toll-Free Phone Support @ 866.687.5403
- Live Chat: Look above!
When is customer support available?
Our customer support department is here Monday thru Friday. Registered agents are available from 9AM EST to 4PM EST with extended hours Monday thru Thursday nights.
Can I order a product over the phone?
We prefer that customers place orders through our website, only because our documents are 100% custom made! To make sure that we have your correct name and dates, as you want them to appear, it is best that you place the order yourself and verify the info you provide us. Still, if you are having issues with you site, we are available during normal support hours. Please call (866) 687-5403 for assistance.



